7 Days Return Policy

7-Day Replacement & Refund Policy

We offer a 7-day replacement policy from the date of delivery.

If the customer finds any manufacturing defect, product fault, or the product is not as per the specifications mentioned on our website/product listing, the customer may request a replacement within 7 days of delivery.

Return Process:

1. The customer needs to send the defective/incorrect product back to our address at their own shipping cost.
2. After dispatching the product, the customer must email the return shipment tracking details to customersupport@plugonline.in.
3. The product must be returned in proper condition, preferably with its original packaging, accessories, and invoice/order details.
4. After we receive and inspect the returned product, and the issue is confirmed to be a manufacturing defect or specification mismatch, we will dispatch a new replacement product to the customer.
5. Replacement will be provided only after the returned product has been received by us.

Important: This policy applies only to manufacturing defects or products that are not as per the specifications stated in the product listing. Damage caused by misuse, improper installation, accidents, or normal wear and tear may not be covered under this policy.